Website Terms & Condition

The website www.njoyholidayinn.com is published and maintained by Enjoy holidayinn Tour & Travel Company . When you access, browse or use this Site, you accept, without limitation or qualification, the terms and conditions set forth herein. When you access any of the sub-Site (whether belonging to an 'associate' of Company or otherwise) through this Site, then such sub-Site may have its own terms and conditions, which are specific to such sub-Site. These Terms and Conditions of use and any additional terms posted on this Site together constitute the entire agreement between Company and you with respect to your use of this Site.

Website Contents

  • This Site is only for your personal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site.
  • As long as you comply with the terms of these Terms and Conditions of Use, Company grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any manner whatsoever.
  • You are requested to report Enjoy Holidayinn for any disputes in the event you find any content on the Website which you deem is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable, against any religious beliefs, spam, potentially infringing or is not authorized by the intellectual property rights owner or is violative of any applicable law. On receiving such report, the Company reserves the right to investigate and/or take such action as the Company may deem appropriate.
  • Company may add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.
  • Company may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability

Links to Other Websites

  • This Site may contain links to websites operated by parties other than Company. Company does not control such Sites and is not responsible for their contents. Company's inclusion of hyperlinks to such Sites does not imply any endorsement of the material on such Sites or any association with their operators. If you decide to access any of the third party Sites linked to this Site, you do so entirely at your own risk.

Ownership

  • You agree to follow all instructions so provided on this Site limiting the way you may use the Content.
  • There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Company or any other third party. By displaying them on this Site, Company is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

Transmitted Material

  • Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card/debit card/bank information) is encrypted (send in code). Sending a message to Company does not cause Company to have any special responsibility to you.
  • The copyright in the contents of this Site belongs to Company. Accordingly, Company reserves all rights. Copying of part or all the contents of this Site without permission of Company is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the services.

If for any reason, law does not permit exclusions of liability then, the liability of the Company shall be limited to such amount paid by the user and retained by the Company for the transaction in question.

Disputes

  • If any dispute arises between you and Company during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be at KOLKATA . The arbitration proceedings shall be in the English language.
  • The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.
  • These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at kolkat , India.

Terms & Condition Of Package Tours.

  • You acknowledge that pictures of the holiday packages as shown on the Site are indicative and may not be representative of the actual products.
  • The rates /prices of the holiday packages shown of the Site are quotation only and no blocking has been made. Prices/Taxes are subject to changes and availability.
  • You are requested to confirm acceptance of the holiday packages customized for you by return email for a valid booking to be made.
  • Booking of holiday packages is subject to availability and confirmation of the holiday package supplier. Special rates shall apply for peak seasons and the inclusions of such holiday packages may vary without any notice.
  • In case we are not able to provide the Hotel Packages as shown on the Site, we reserve the right to give the substitute Hotel Package of the same standard.
  • You agree that the terms of the holiday packages may be subject to change at short notices due to circumstances beyond our or the suppliers control included but not limited to force majeure events etc.
  • In such cases we act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the supplier and you and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.
  • By making a booking through our Site you make an offer to purchase the service or holiday package from the supplier. We are authorized by each supplier to accept your offer on its behalf; this acceptance occurs when we send you a written confirmation of the booking and payment as per payment policy is received.
  • Before placing an order you are advised to check the description of the Holiday Package carefully. By making a booking for a Holiday Package you agree to be bound by the conditions of booking included in the Holiday Package's description.
  • Once we accept your booking on behalf of our suppliers, a legally binding contract is formed between you and the supplier of the service or holiday package chosen by you.
  • The supplier's general travel and contractual terms and conditions are made available by us to you by means of a link or full text before the booking takes place and they will apply in addition to those set out here. The supplier's terms and conditions may include provisions relating to payment procedures, default, liability, cancellations, changes of bookings and refunds (if available) and any other restrictions.
  • Where there is a conflict between any information on our Site and these terms and conditions, these terms and conditions will apply in priority. Where there is a conflict between these terms and conditions and the supplier terms and conditions, the supplier's one will apply in priority.
  • We act as a mediator between you and the supplier and we cannot be held responsible for any non-performance of the contract.
  • We assume no liability for the performance of arranged services and/or holiday packages and we provide no guarantee with regard to their quality or fitness as represented. We do not as well supply any guarantee for the availability of services and/or holiday packages.
  • The responsibility lies with the supplier as direct organizer of the services purchased by you.
  • We request you to obtain suitable insurances/other protective measures etc. to safeguard yourselves.
  • The suppliers providing their services and holiday packages through us are independent contractors and not our agents or our employees. We are not liable for their acts, errors, omissions, representations, warranties, breaches or negligence or for any personal injuries, death, property damage or other damages or expenses resulting therefrom. We have no liability and we will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
  • We only commit ourselves to a careful choice and control of our suppliers. Incidentally the relevant supplier shall be liable in its own responsibility.
  • Your right to cancel your service or holiday or modify your booking is determined by the applicable terms and conditions of the supplier. In such cases it is your responsibility to inform us in writing of such request specifying your booking reference. The time of receipt by us of the declaration of cancellation shall be decisive for the time of withdrawal and cancellation fees to be applied by the supplier.
  • The laws of India govern the Holiday Packages. All disputes shall be settled within the jurisdiction of KOLKATA only.

Bus Booking Terms

Enjoy Holidayinn Responsibilities Does Not Include

  • The bus operators bus not departing / reaching on time.
  • The bus operator's employees being rude.
  • The bus operators bus seats etc not being up to the customer's expectation.
  • The bus operator cancelling the trip due to unavoidable reasons.
  • The baggage of the customer getting lost / stolen / damaged.
  • The bus operator changing a customer's seat at the last minute to accommodate a lady / child.
  • The customer waiting at the wrong boarding point (please call the bus operator to find out the exact, boarding point if you are not a regular traveller on that particular bus).
  • The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point.

Passengers are Required to Furnish The Following at The Time Of Boarding The Bus:

  • A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
  • Identity proof (Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board the bus.
  • All tickets issued shall be non-transferable.
  • Passengers are required to reach the boarding place before 30 min of scheduled departure time.

Change In Bus Type:

  • In case the bus operator changes the type of bus due to some reason or any other discrepancy, we will refund the differential amount to the customer only upon being intimated by the bus operator.

Hotel Terms

Enjoy Holidayinn act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the supplier and you and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.

  • The primary guest must be at least 18 years of age to check into this hotel(s).
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel(s) due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Room will not be allotted to guests without luggage.
  • The tariff include Accommodation charges only . For optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc ) , additional charges are levied by the hotel(s), we shall not be held responsible for it.
  • Extra person without mentioned in the booking voucher will not be allowed to stay in the hotel.
  • Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability with additional cost.
  • The hotel(s) reserves the right to decline accommodation to localities /same city residents. Enjoy Holidayinn will not be responsible for any check-in declined by the hotel(s) or any refunds due to the above mentioned reason.
  • The hotelier may charge your Card/Account for additional cancellation charges, if any.
  • Hotel may charge compulsory supplement on Christmas, New Years eve and other festive periods. Any such supplements need to be paid at the hotel. As per the govt. guidelines valid govt. issued id proofs are required to be presented at the Time of C/in.
  • The standard check-in time and the standard check-out time is fixed for any particular destination / Hotel . Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly.
  • In case of an increase in the hotel(s) tariff (due to an event or festive occasion) the customer is liable to pay the difference, if the period of stay falls within this duration.
  • Local ID proof & Pan card will not be acceptable as ID proof.
  • Enjoy Holidayinn will not be responsible for any service issues at the hotel(s).
  • For Day Use booking, extension of stay beyond the time slots booked will levy additional charges & also depends on availability .
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